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Course Details

WSQ Supervise Service Operations (SSO) Course
  • Details
  • Entry Requirements
  • Schedules (Step 1)
  • Register (Step 2)
Course Duration
24 hours (3 days)
Course Fees
S$513.60/-
per pax
Venue
Main Office (Bendemeer)
72 Bendemeer Road, #03-29 Luzerne, Singapore 339941
More Information
Course code: CRS-Q-0030604-CLG

Certification Type
Statement of Attainment


Course Objective
     
• Plan to meet internal and external customer requirements
• Ensure the delivery of quality service
• Monitor and review customer service


Course Content        

- Plan to meet internal and external customer requirements
- Ensure the delivery of quality service
- Monitor and review customer service

No Entry Requirements.
Classes Schedules
Weekday Class
DAY 1 - 3 : 09:00 AM - 06:00 PM
07-Feb-2018 ,
08-Feb-2018 ,
09-Feb-2018
14-Feb-2018 ,
15-Feb-2018 ,
16-Feb-2018
21-Feb-2018 ,
22-Feb-2018 ,
23-Feb-2018
07-Mar-2018 ,
08-Mar-2018 ,
09-Mar-2018
14-Mar-2018 ,
15-Mar-2018 ,
16-Mar-2018
21-Mar-2018 ,
22-Mar-2018 ,
23-Mar-2018
28-Mar-2018 ,
29-Mar-2018 ,
30-Mar-2018
04-Apr-2018 ,
05-Apr-2018 ,
06-Apr-2018
11-Apr-2018 ,
12-Apr-2018 ,
13-Apr-2018
18-Apr-2018 ,
19-Apr-2018 ,
20-Apr-2018
25-Apr-2018 ,
26-Apr-2018 ,
27-Apr-2018
02-May-2018 ,
03-May-2018 ,
04-May-2018
09-May-2018 ,
10-May-2018 ,
11-May-2018
16-May-2018 ,
17-May-2018 ,
18-May-2018
23-May-2018 ,
24-May-2018 ,
25-May-2018
06-Jun-2018 ,
07-Jun-2018 ,
08-Jun-2018
13-Jun-2018 ,
14-Jun-2018 ,
15-Jun-2018
20-Jun-2018 ,
21-Jun-2018 ,
22-Jun-2018
27-Jun-2018 ,
28-Jun-2018 ,
29-Jun-2018
04-Jul-2018 ,
05-Jul-2018 ,
06-Jul-2018
11-Jul-2018 ,
12-Jul-2018 ,
13-Jul-2018
18-Jul-2018 ,
19-Jul-2018 ,
20-Jul-2018
25-Jul-2018 ,
26-Jul-2018 ,
27-Jul-2018
Weekend Class
DAY 1 - 3 : 09:00 AM - 06:00 PM
Holiday Class
DAY 1 - 3 : 09:00 AM - 06:00 PM
16-Feb-2018 ,
17-Feb-2018 ,
18-Feb-2018
Proceed to Register (Step 2)
Attendee Category
Company Details
Individual Details

» Course registration shall be applied at least 3 days in advance. Registration is based on a first-come-first-served basis. To confirm the registration, payment of the course fees must be made before the commencement date. Avanta Global Pte Ltd (Avanta) reserves the right to decline a trainee from attending the class at its sole discretion.
» Certificate/card shall be issued within 1 month from the course completion date. For WDA courses, SOA shall be ready within 3 months from the assessment completion date as per WDA’s T&Cs. No certificate/card will be issued unless full payment is received by Avanta before the course ends. An email notification will be sent once the certificate/card is ready for collection. Uncollected certificate/card within 3 months from the date of email notification will be destroyed. An administrative charge apply to re-printing of replacement certificate/card at $20/-. (Police report is required for lost certificate/card case.)
» Trainee is reminded to attend class punctually. Full course fees will still be imposed if the trainee does not attend the class without prior notice.
» If trainee is found cheating, trainee will be barred from the examination/assessment. Avanta reserves the right to take necessary actions.
» Notice of replacement or withdrawal must be made in writing to Avanta subjected to the following:
All requests are subjected to the discretion and approval of Avanta.
» Reschedule or change of course is allowed once only and is subjected to the availability of the course. An *administrative charge is applicable if the request is made 2 working days or less before the course commencement date.
» Avanta reserves the rights to cancel the course or change the course dates. Refund of full course fees is applicable if the class is cancelled by Avanta.
*Administrative charge: 10% of the course fees or S$30/- (whichever is higher)
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