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Courses

Establish Relationships for Customer Confidence

Company Sponsored Form (More than 1 participant)
Download Registration Form (Company-sponsored)
Download Registration Form (Self-Sponsored)

Course Duration
16 hrs (2 days)

Course Fees
S$395.90/- per participant (Incl. GST)

Venue: Main Office (Bendemeer)
20 Bendemeer Road, #04-06 BS Bendemeer Centre, Singapore 339914

More Information

Course Overview

  • Develop knowledge of organisation’s product or service offerings and customer profile
  • Respond to service opportunities to build customers’ confidence in the organisation
  • Follow up on customer interactions in accordance with the organisation’s guidelines

Course Content

  • Knowledge of product or service offerings and customer profile
  • Respond to service opportunities
  • Service challenges
  • Follow up on customer interactions

Certificate Awarded
Statement of Attainment (SOA)

Entry Requirements

Education Level Minimum – Lower Secondary

Classes
Schedules

Weekday Class

Day 1 – 2 : 08:30:00 – 17:30:00

No Schedules Available

Proceed to Register(Step 2)
Attendee Category

Important Note:
1. [Company Sponsored]: Company shall ensure there is employer-employee relationship and CPF contribution for employer-sponsored trainees. Should SDF grant disbursement be rejected due to wrong company / UEN provided to Avanta, the company shall be liable to pay the full course fees with out grant.
2. Registration is valid only if, each participant Mobile Number & Email address is provided (Shouldn't provide same contact details of Person in charge)

Company Details
Participant Details

Note: You can upload only two qualification details. And allowed maximum file size is 8 MB