Course Duration
24 hours (3 days)
Course Fees
S$513.60/- per pax (Incl GST)
Venue: Main Office (Bendemeer)
72 Bendemeer Road, #03-29 Luzerne, Singapore 339941
More Information
Course code: CRS-Q-0032045-EVS
TPGateway Course Code: TGS-2018500685 (Only applicable for self-sponsored Trainee to submit SkillsFuture Credit)
Certification Type
Statement of Attainment
Course Objective
• Plan to meet internal and external customer requirements
• Ensure the delivery of quality service
• Monitor and review customer service
Course Content
– Plan to meet internal and external customer requirements
– Ensure the delivery of quality service
– Monitor and review customer service