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WSQ AI-Powered Workplace Productivity

Company Sponsored Form (More than 1 participant)
Self Sponsored Registration Form
Company Sponsored Registration Form

Course Duration
2 days (18 hours including assessment)

Course Fee
S$381.50 (inclusive of GST), per participant
SkillsFuture funding is available up to 70% and SFC-Eligible. Subjected to SkillsFuture T&C.

More Information

Medium of Instruction: English
Mode of training – Lecturing, Case Study, Small Group Work Exercise, Workshop, and Assessment.
Assessment: Short Answer Questions, True/False Questions, and Single Choice Questions

Venue:
20 Bendemeer Rd, #04-06 BS Bendemeer Centre, Singapore 339914

Course Objective

AI-Powered Workplace Productivity is an intermediate-level course designed to equip learners with practical strategies, analytical tools, and AI-enhanced solutions to boost productivity in diverse work environments. Participants will explore core productivity concepts, examine performance-influencing factors, and apply structured methods such as 5S, Fishbone Diagrams, Flowcharts, and Pareto Analysis to identify inefficiencies and drive improvement. Leveraging AI platforms like ChatGPT, Perplexity, and Scite, learners will gain hands-on experience in automating data collection, interpreting performance metrics, generating insights, and drafting improvement reports. Through assignment-based learning and real-world workplace applications, this course prepares professionals in retail, office, service, or operations roles to make informed, data-driven decisions and lead continuous productivity improvement. It offers a future-ready, practical framework for those seeking to enhance efficiency, adaptability, and career value in the modern workplace.

Learning Outcome

Introduction to Workplace Productivity

  • What is productivity and why it matters in modern business
  • Types of productivity and performance indicators

Factors Affecting Productivity

  • Organisational structure, resource utilisation, and external market forces
  • Linking productivity to operational efficiency and team performance

Productivity Measurement Methods

  • Qualitative vs. quantitative measurements
  • Setting KPIs and benchmarking success

Data Collection Techniques

  • Manual and observational methods (surveys, checklists, etc.)
  • Introduction to AI tools for automated data collection and analysis

Tools and Techniques for Process Improvement

  • Application of 5S, 5W1H, Fishbone Diagram, Flowchart, Pareto Analysis
  • Using Excel dashboards to visualise workflow and performance

Using AI for Productivity Enhancement

  • Applying ChatGPT to write SOPs and draft reports
  • Using Perplexity and Scite for AI-assisted research
  • Enhancing decision-making using AI-generated insights

Identifying Gaps and Reporting

  • Analysing performance gaps and documenting improvement opportunities
  • Structuring findings into meaningful action reports

Developing and Presenting Action Plans

  • Setting realistic productivity goals
  • Implementing changes and planning follow-ups
  • Presenting improvement proposals through assignments

Having basic computer literacy, and demonstrating English language proficiency

Classes
Schedules

Weekday Class (Day 1-2)

09:00 – 18:00

No Schedules Available

Weekend Class (Day 1-2)

09:00 – 18:00

No Schedules Available

Proceed to Register(Step 2)
Attendee Category

Important Note:
1. [Company Sponsored]: Company shall ensure there is employer-employee relationship and CPF contribution for employer-sponsored trainees. Should SDF grant disbursement be rejected due to wrong company / UEN provided to Avanta, the company shall be liable to pay the full course fees with out grant.
2. Registration is valid only if, each participant Mobile Number & Email address is provided (Shouldn't provide same contact details of Person in charge)

Company Details
Participant Details

Note: You can upload only two qualification details. And allowed maximum file size is 8 MB