Courses

Establish Relationships for Customer Confidence

Course Duration
16 hrs (2 days)

Course Fees
S$395.90/- per participant (NETT Fee)

Venue
Main Office (Bendemeer)
72 Bendemeer Road, #03-29 Luzerne, Singapore 339941

More Information

Course Overview

  • Develop knowledge of organisation’s product or service offerings and customer profile
  • Respond to service opportunities to build customers’ confidence in the organisation
  • Follow up on customer interactions in accordance with the organisation’s guidelines
Course Content
  • Knowledge of product or service offerings and customer profile
  • Respond to service opportunities
  • Service challenges
  • Follow up on customer interactions
Certificate Awarded
 
Statement of Attainment (SOA)
Entry Requirements

Education Level Minimum – Lower Secondary

Classes
Schedules

Weekday Class

Day 1 – 2 : 08:30:00 – 17:30:00


Proceed to Register(Step 2)
Attendee Category

Important Note: Registration is valid only if, each participant Mobile Number & Email address is provided (Shouldn't provide same contact details of Person in charge)

Company Details
Individual Details

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