Courses

Facilitate Effective Communication and Engagement at the Workplace

Course Duration
16 hours

Course Fees
S$650.00/- (Including GST)

Venue: Main Office (Bendemeer)
20 Bendemeer Road, #04-06 BS Bendemeer Centre, Singapore 339914

More Information

Course Outline:
Promote effective communication within the team and use appropriate communication, conflict resolution and negotiation skills to build rapport and relationship with colleagues, stakeholders and customers, as well as resolve conflicts through negotiation while taking diversity issues into consideration.

Course Content:

  • Communicate organisational communication policies and procedures to staff and monitor their compliance
  • Maintain channels of communication to update staff on latest and relevant work-related information according to organisational communication policies and procedures
  • Promote effective communication among staff taking into account diversity Issues
  • Use appropriate communication techniques and tools to suit different communication styles of people in formal and informal settings
  • Assess conflict situation and develop appropriate conflict resolution strategies
  • Resolve conflict using appropriate conflict resolution strategies, approaches and techniques

Certification
Certificate will be awarded to participants who successfully complete the course and pass the assessment

No Entry Requirements.
Classes
Schedules

Weekday Class

Day 1 – 2 : 08:30:00 – 17:30:00

Weekend Class

Day 1 – 2 : 09:00:00 – 18:00:00


Proceed to Register(Step 2)
Attendee Category

Important Note:
1. [Company Sponsored]: Company shall ensure there is employer-employee relationship and CPF contribution for employer-sponsored trainees. Should SDF grant disbursement be rejected due to wrong company / UEN provided to Avanta, the company shall be liable to pay the full course fees with out grant.
2. Registration is valid only if, each participant Mobile Number & Email address is provided (Shouldn't provide same contact details of Person in charge)

Company Details
Individual Details

Note: You can upload only two qualification details. And allowed maximum file size is 8 MB

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