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WSQ Build and Maintain Effective Sales Relationship

Course Duration
18.75 hours total:
– 2 hours E-learning
– 14 hours classroom training
– 2.75 hours Assessment

Course Fees
S$588.50/- per participant

Main Office (Bendemeer)
72 Bendemeer Road, #03-29 Luzerne, Singapore 339941

Training Centre (Pioneer)
No. 1 Soon Lee Street, #04-08 Pioneer Centre, Singapore 627605

More Information
Course Medium: English
Attendance: 80%

Target Audience
• Persons who want to obtain the knowledge to be competent for taking up an appointment of a confined space safety assessor.
• Workplace Safety and Health (WSH) professionals such as WSH Coordinators, Officers, and Auditors
• Occupational Hygiene (OH) professionals such as OH Technicians etc.
• Confined space entrants, attendants, supervisors, rescue personnel.

Course Objective
This course will provide participants with a comprehensive overview on how corporate companies, SMEs, and industry experts develop and execute tactical and sustainable strategies to build strong relationships with the customers and understand the customer’s needs and expectations more clearly by working in partnership with them.

Course Content
1. Define and prioritise the customers to build effective sales relationships
2. Establish customer needs and expectations
3. Define the product or service offerings to meet customer needs and expectations
4. Handle customers’ feedbacks and negotiate on mutually beneficial
sales solutions
5. Track sales performance to retain accountability

– Minimum GCE ‘O’ Level English D7 or Workplace Literacy at WPL Level 5 or above (any 2 from the 4 WPL SOAs); and Workplace Numeracy at WPN Level 5 or above.
– Ability to interact with customers with basic knowledge on customer service and product presentation.
– One year working experience preferably in the sales and marketing role and have a basic knowledge of infocomm technology
– Ability to use Word Processing and Presentation software


Weekday Class

Day 1 – 5 : 08:30:00 – 17:30:00

No Schedules Available

Weekend Class

Day 1 – 5 : 09:00:00 – 18:00:00

No Schedules Available

Proceed to Register(Step 2)
Attendee Category

Important Note:
1. [Company Sponsored]: Company shall ensure there is employer-employee relationship and CPF contribution for employer-sponsored trainees. Should SDF grant disbursement be rejected due to wrong company / UEN provided to Avanta, the company shall be liable to pay the full course fees with out grant.
2. Registration is valid only if, each participant Mobile Number & Email address is provided (Shouldn't provide same contact details of Person in charge)

Company Details
Participant Details

Note: You can upload only two qualification details. And allowed maximum file size is 8 MB