Customer Management (TSC Code – EVS-CFC-1005-1.1) is the Technical Skills & Competencies (TSC) Title of Provide quality services (WSQ Competency Code – CLG-SS-101C-1)
Course Duration
14 hours (Including 1 hour of Assessment)
Course Fees
S$203.30/- per participant (GST Inclusive)
For SDF or Skillsfuture credit subsidy, please download and use the forms above instead of the online form to register.
Venue
Main Office (Bendemeer)
20 Bendemeer Road, #04-06 BS Bendemeer Centre, Singapore 339914
Training Centre (Pioneer)
No. 1 Soon Lee Street, #04-08 Pioneer Centre, Singapore 627605
More Information
Course code: CRS-Q-0032049-EVS
TPGateway Course Code: TGS-2018500695 (Only applicable for self-sponsored Trainee to submit SkillsFuture Credit)
Course Objectives
Observe good personal grooming, proper hygiene standards and display of positive image – Maintain good interpersonal relationship and proper communication with customers – Practise good service delivery
Course Content
- Observe good personal grooming, proper hygiene standards and display of positive image
- Maintain good interpersonal relationship and proper communication with customers
- Practice good service delivery
Target Audience
Cleaning Operatives, Cleaning Supervisors, New entrants to the cleaning industry.