Business & Professional Skills
Facilitate Effective Communication and Engagement at the Workplace
Trusted by
About this course
Promote effective communication within the team and use appropriate communication, conflict resolution and negotiation skills to build rapport and relationship with colleagues, stakeholders and customers, as well as resolve conflicts through negotiation while taking diversity issues into consideration.
Course Content
- Communicate organisational communication policies and procedures to staff and monitor their compliance
- Maintain channels of communication to update staff on latest and relevant work-related information according to organisational communication policies and procedures
- Promote effective communication among staff taking into account diversity Issues
- Use appropriate communication techniques and tools to suit different communication styles of people in formal and informal settings
- Assess conflict situation and develop appropriate conflict resolution strategies
- Resolve conflict using appropriate conflict resolution strategies, approaches and techniques
Venue & training mode
Primary venue
Bendemeer
20 Bendemeer Road, #04-06
BS Bendemeer Centre, Singapore 339914
BS Bendemeer Centre, Singapore 339914
Training mode
Classroom
In-person classroom training.
Certification & renewal
Certificate issued
Certificate of Completion
Upon successful completion of the programme, learners will receive a Certificate of Completion issued by Avanta Global.
Train Your Team
Up to 10 participants
Priority scheduling, dedicated customer service officer.
11 or more participants
Custom run at Avanta premises and dedicated Schedules
