Course Duration
16 hours (2 days)
Course Fees
S$660, per participant (Incl. GST)
Venue
Main Office (Bendemeer)
20 Bendemeer Road, #04-06 BS Bendemeer Centre, Singapore 339914
More Information
INHOUSE training available (terms and condition apply)
Course Content
Modern knowledge workers work almost exclusively in jobs that require them to solve business problems, take decisions, be able to ‘see the big picture’ and think about consequences. Most people, once they leave the formal education system, do not focus on any further learning or continuing to develop their thinking skills. As their careers progress, they become experts in a few things, but less capable in dealing with or understanding things outside their domain of expertise. They become competent at solving problems that are routine, but are less able to apply these problem solving skills in wider contexts.
Research shows that most people only use a fraction of their cognitive abilities. Yet the ongoing exercise of the brain function (like a focus on physical health and doing physical exercise) can reduce mental debilitation throughout life.
The course describes various thinking styles; delegates come away with a greater appreciation of the way they think. The course has many interesting and fun problem-solving exercises, but the real value is that delegates go away with a fresh outlook on organizational problem solving, and are motivated to expand their cognitive horizons.
Course Objective
On completion of the programme, participants will be able to:-
- Understand the problem-solving process, techniques and approaches to problem solving
- Recognize person’s thinking models and have practiced exercises designed to think outside-the-box a generate a larger solution space
- Learn brainstorming Tools and Techniques for Collecting the Facts
- Understand creativity and blocks to creativity, and learn some basic techniques to think more creatively
- Be able identify problems using Gap Analysis
- Use DMAIC method in Decision Making
- Appreciate creativities and ideas by others
- Inculcate innovation as our culture – Genchi Genbutsu
METHODOLOGY
Where appropriate, activities will include the following:
- Short Lectures/Presentations
- Group Discussions
- Individual/Group Presentations
- Short Video Clips
- Case Study
- Role Plays
- Simulation Activities
Who Should Attend?
- Managers
- Executives
- Sales/Marketing/PR Personnel
MODULE 5
ANALYTICAL AND CREATIVE THINKING SKILL
Different thinking types
Knowing how we think
Convergent & divergent thinking
| Time |
DAY ONE |
| 9.00 am |
INTRODUCTION
Opening Speech
Ice-Breaking Session and Getting to know you
Programme Objectives
MODULE 1 UNDERSTANDING PROBLEM SOLVING PROCESS
- Problem Solving Vs Decision Making.
- Problem Solving methods
|
| 10.30 am |
Tea Break |
| 10.45 am |
MODULE 2 UNDERSTANDING PROBLEM ANALYSIS
- Information Gathering
- Analytical Thinking & Deductive Reasoning
- Root Cause Analysis
MODULE 3 THINKING PROCESS
- About Thinking
- Percentage of thinking people
- Video Clip – “ Is he thinking?”
- Thinking Game
|
| 1.00 pm |
Lunch |
| 2.00 pm |
MODULE 4 BRAINSTORMING
- Method for Identifying Issues
- Tips for Brainstorming
- Tools and Techniques for Collecting the Facts
|
| 3.30 pm |
Tea Break |
| 3.45 pm |
MODULE 5 ANALYTICAL AND CREATIVE THINKING SKILL
- Different thinking types
- Knowing how we think
- Convergent & divergent thinking
|
| 5.00 pm |
End of Day One |
| Time |
DAY TWO |
| 9.00 am |
MODULE 6 IDENTIFYING PROBLEMS
- Using Gap Analysis.
- Gap Analysis Structure
- Usage of Gap Analysis
- Mega Projek – Bridge of Trust
|
| 10.30 am |
Tea Break |
| 10.45 am |
MODULE 7 USING DMAIC MODEL IN DECISION MAKING
- About DMAIC and 6 Sigma in Innovation Process
- What is DMAIC
- Define
- Measure
- Analyze (Ishikawa Diagram)
- Improve
- Control
- Practise DMAIC Model in our Mega Project
MODULE 8 APPRECIATE CREATIVITIES AND IDEAS BY OTHERS
- How do we react
- Finding fault or supporting
- Lets identify our manners
- Game – AIRPLANES
- Let’s change our behavior
|
| 1.00 pm |
Lunch |
| 2.00 pm |
MODULE 9 ACT AND PERFORM AS EXCELLENT STAFF
- Criteria of excellent staff
- Human being and their creative staff
- Mini Project – Genchi Genbutsu
|
| 3.30 pm |
Tea Break |
| 3.45 pm |
MODULE 10 SETTING OBJECTIVE AND ACTION PLAN
- My planned Mini Project
- My Action Plan
|
| 5.00 pm |
End of Day One |
Certification
Certificate will be awarded to participants who successfully complete the course
Company Sponsored Form (More than 1 participant)